Privacy Policy
Version 1.0 May 1, 2025
This Privacy Statement explains how Personal Information about our (potential) customers and other individuals using our services is collected, used and disclosed by Verbalis B.V., Verbalis Inc. and its respective affiliates ("us", "we", "our" or "Verbalis"). This Privacy Statement describes our privacy practices in relation to the use of our websites (including any customer portal or interactive customer website), our software, services, solutions, tools, and related applications, services, and programs, including research and marketing activities, offered by us (the "Services"), as well as your choices regarding use, access, storage and correction of Personal Information. It also describes how we collect, use, disclose and otherwise process Personal Information collected in relation to our Services and otherwise in the course of our business activities.
Personal information collection
We only use your personal information to provide you with the Verbalis Application or to communicate with you about the services.
With respect to any documents or information you may choose to upload to the Verbalis Application, we take the privacy and confidentiality of such documents seriously. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
Personal information you provide to us
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. For example, we collect information when you create an account, request customer support or otherwise communicate with us. The types of information we may collect include basic user information (such as your name, email address, social media avatar, telephone number and photograph), company information and any other information you choose to provide.
We will not collect financial information from you (such as your payment card number, expiration date or security code). All payments to us are handled via a third party, Paddle Ltd (https://paddle.com).
Personal information we use
For individuals in the European Economic Area, our processing (i.e. use) of your Personal Information is justified on the following legal bases:
- The processing is necessary to perform an agreement with you or take steps to enter into an agreement at your request;
- The processing is necessary for us to comply with relevant legal obligations;
- The processing is in our legitimate interest, and this justified interest prevails over your privacy; and/or you have consented to the processing.
We collect your Personal Information to:
- Perform our agreement with you and with others;
- Process, evaluate, and complete certain transactions involving the Services;
- Operate, evaluate, maintain, improve, customize, and develop the Services (including by monitoring and analyzing trends, access to, and use of the Services for enhancing customer experience, security of our Services, advertising and marketing);
- Provide you with documentation, communications, or any other services you request;
- Correspond with you to resolve queries or complaints;
- Protect and ensure safety of our Intellectual Property Rights;
- Manage, protect against and investigate fraud, risk exposure, claims, and other liabilities, including but not limited to violation of our contract terms or (international) laws or regulations;
- Adhere to all our worldwide legal obligations.
Personal information we disclose
We operate worldwide and we may share your Personal Information with our affiliated businesses as part of our business operations, administration of the Services and to comply with local laws and regulations. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information, products or services to you, in conducting and managing our business, or in managing and improving our Services. We may share your personal data with these affiliates and third parties to perform services that the third parties have been engaged by us to perform on our behalf, subject to appropriate contractual restrictions and security measures, or if we believe it is reasonably necessary to prevent harm or loss, or if we believe that the disclosure will further an investigation of suspected or actual illegal activities.
We reserve the right to share any information that is not deemed Personal Information or is not otherwise subject to contractual restrictions.
Where Personal Information is transferred outside the European Economic Area to our affiliated companies or to third party service providers, we will take steps to ensure that your Personal Information is protected by the same level of protection as if it remained within the European Economic Area, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses. We contractually require agents, service providers, and affiliates who may process Personal Information related to the Services to provide the same level of protection for Personal Information as required under the European Union General Data Protection Regulation ("GDPR").